Roadside Assistance Program


MasTrack Roadside Assistance...Because Stuff Happens!

A $400 value! FREE with each 12 Month Premium Service Subscription.

Whether "Stuff" consists of a mechanical breakdown, a flat tire, a dead battery, locked the keys in the car, or you've run out of gas; MasTrack's 24x7 Roadside Assistance Hotline will dispatch a qualified professional and help keep your driver safe.


Towing

Should your vehicle not be fit to operate safely under its own power following a mechanical breakdown, it shall be towed to the nearest, appropriate repair facility or any destination with up to $100 in towing charges. Flatbed service shall be available.


Battery Boost / Cold Weather Starting

Car won’t start? Roadside Assistance will provide a jump start.


Fuel Delivery

Out of gas? A supply of fuel shall be delivered to enable you to reach the nearest available service station. Delivery of the fuel is at no charge, however the fuel is charged at pump price.


Tire Changes

Flat tire? A service provider shall change your flat and install the inflated and usable spare tire. In the event the spare tire is unusable, the vehicle shall be towed to the nearest, appropriate repair facility.


Lockout Services

Locked your keys in the car? A service provider shall be dispatched to open the vehicle.


Winch/Pull Out

Service Provider shall arrange to have a customer’s vehicle winched when necessary. Vehicle must be in a location that can be safely reached from a normally traveled road. Service is covered up to 1 hour.


Coverage for each Service occurrence is limited to $100.00 of provider’s cost in providing the Service with the customer paying any additional cost of a Service occurrence. Each eligible and enrolled MasTrack customer is permitted four (4) Service occurrences every twelve (12) months. Motor vehicles excluded are those over 10,000 GVWR, motorcycles, camping trailers, and any unit in tow

Each eligible MasTrack GPS Service subscription may be assigned one driver to receive the Roadside Assistance service at no charge. Additional drivers may be added for a fee. Drivers must be added and/or assigned to an eligible subscription prior to a Roadside Assistance event in order for Roadside Assistance Services to be rendered.